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Consumer Problems and Utilities
- Citizens Advice Consumer information: Citizens Advice - Consumer
- Citizens Advice Consumer Helpline: Citizens Advice website - contacting the Citizens Advice Consumer Service
- How can I save money on fuel bills?: Citizens Advice website
- Used Cars - information and issues related to buying used cars: Citizens Advice website
- Local consumer problems: Hampshire County Council Trading Standards information
Discrimination
- Information on Discrimination: Citizens Advice - Discrimination
- Equality Advisory Service -specialist advice available: EASS - Equality, Advice and Support Service
- Disability Law Service - Legal help for disabled people suffering from discrimination: Disability Law Services Website
- Equality and Human Rights Commission: Equality and Human Rights Commission
- Report a Hate Crime online - Report Hate Crime on the True Vision website
Education
- Citizens Advice information on Education: Citizens Advice - Education
- ACE Education - for advice on bullying, exclusion and access: ACE Education
- Hampshire County Council - the local education authority: Hampshire County Council- Learning
- Office of the Independent Adjudicator Higher Education (OIA) - for complaints against higher education institutions: OIA
- National Union of Students - information and advice on most educational and welfare issues affecting students in higher education: NUS
- Portsmouth University
- Havant and Southdowns College
- Surrey University
- Student Finance on Gov.uk
Government
- Contact your MP or local councillor (even if you don't know who they are): Write to them
- GOV.UK Information and services: GOV.UK Website
- Hampshire County Council
- Portsmouth City Council
- West Sussex County Council
- Havant Borough Council
- Winchester City Council
Health
- Citizens Advice Information on Health
- Healthwatch Hampshire - see our Healthwatch page or the Healthwatch Hampshire website for how to give feedback, make a complaint yourself with a downloadable self help guide or find information on NHS Health and Social Care
- Healthwatch Hampshire Complaints Advocacy service if you need help with an NHS Complaint (but if it is treatment or care still in progress see below for PALS)
- Patient Advice and Liaison Service in Portsmouth hospitals – for complaints and help with current NHS hospital care: PALS
- Patient Advice and Liaison Service in Frimley Park hospital – for complaints and help with current NHS hospital care- NHS Website
- Patient Advice and Liaison Service in Hampshire hospitals – for complaints and help with current NHS hospital care- NHS Website
- NHS Choices - to find a doctor or dentist, or for general health advice: NHS Choices
- Clinical Commissioning Group for South Eastern Hampshire:Clinical Commissioning Group
- AgeUK - advice on health and well being for older people: AGEUK
- NHS Information on finding Counselling services: NHS Choices - Counselling
Immigration
- Information from Citizens Advice: Citizens Advice - Immigration
- Information from GOV.UK: Uk Visas and Immigration
Legal
- Information from Citizens Advice: Citizens Advice Law and courts
- To find your local Solicitor: The Law Society Find A Solicitor
- To check if you are entitled to legal aid : GOV.UK Legal Aid Check Tool
- To contact the Hampshire Police: Hampshire Constabulary
- If you need advice / information about going to court without the aid of a lawyer Advicenow provides downloadable advice on representing yourself in court, getting a divorce without a lawyer and how to get help if you need it
Tax
- Citizens Advice information on Tax: Citizens Advice - Tax
- TaxAid: if you are on a low income and need help with your tax
- Tax help for Older People - if you are a pensioner: Tax Help for Older People
- HM Revenue & Customs - contacts for all departments
Travel
- ABTA - for complaints about package travel companies: ABTA The Travel Association
- ATOL - for complaints about travel companies: ATOL 'Pack for Peace of Mind'
- Civil Aviation Authority information for Passengers: Civil Aviation Authority
- European Commision: European Commision Information for Travel
- Government website - information on the law related to driving: GOV.UK Driving and transport index
- DVLA - for issues with driving licence and car registration: GOV.UK - Driver & Vehicle Licensing Agency
- Finding information about a vehicle's history from GOV.UK: DVLA Vehicle Information
- How to get a Blue Badge in Hampshire: Hampshire County Council Blue Badge Information
- Parking Fines - information on what to do about parking tickets: Citizens Advice Parking Tickets