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Client Feedback

Client Feedback

We want to continuously improve what we do and we know that to do that we need to ask you what you think about us.

Our 2021 workforce survey told us how very important it is to our staff and volunteers that they make a difference they make to people's lives.

A typical comment is “It is important that I put the needs of the client first”.

We are proud of this level of commitment, and feel confident that this is reflected in the quality of the service we provide. Our recent 2014 client survey told us that 99% of people who use our service are happy with the service they received and 98% would recommend us to someone else.

Authorised and regulated by the Financial Conduct Authority, FRN: 617630 | Registered with the Information Commissioners Office under Z6678703.
Charity registration number: 1111564 | Company Limited by Guarantee. Registered Number: 05517228 England.

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